Overcome Calling Challenges: A Guide for Restoring Your Android Phone’s Ability to Connect

When you can neither make nor receive calls on an Android smartphone, the cause might be any number of issues. But before you go out andorder a new phone , take a look at our list of proven solutions; they are simple enough for anyone to follow.

If you can make outgoing calls, but yourphone isn’t ringing when you get an incoming call , that’s a separate issue.

VSDC Pro Video Editor is a light professional non-linear video editing suite for creating a movie of any complexity. It supports the most popular video/audio formats and codecs, including 4K, HD and GoPro videos. Preconfigured profiles make the creation of videos for various multimedia and mobile devices absolutely hassle-free.

Key features:

• Import from any devices and cams, including GoPro and drones. All formats supported. Сurrently the only free video editor that allows users to export in a new H265/HEVC codec, something essential for those working with 4K and HD.
• Everything for hassle-free basic editing: cut, crop and merge files, add titles and favorite music
• Visual effects, advanced color correction and trendy Instagram-like filters
• All multimedia processing done from one app: video editing capabilities reinforced by a video converter, a screen capture, a video capture, a disc burner and a YouTube uploader
• Non-linear editing: edit several files with simultaneously
• Easy export to social networks: special profiles for YouTube, Facebook, Vimeo, Twitter and Instagram
• High quality export – no conversion quality loss, double export speed even of HD files due to hardware acceleration
• Stabilization tool will turn shaky or jittery footage into a more stable video automatically.
• Essential toolset for professional video editing: blending modes, Mask tool, advanced multiple-color Chroma Key

Reasons Why Android Stops Making (or Receiving) Calls

The causes are usually pretty simple. You might be in a dead zone, airplane mode could be turned on, your bill might not be paid up, malware could be wreaking havoc on your phone, or a software issue could be at play. Because there are so many things that could be happening, just step through the listed solutions below to see which one fixes your particular issue.

What to Do When Phone Calls Don’t Work

Try these troubleshooting steps in order. Even if you don’t find out precisely what’s wrong, these tactics can resolve an array of Android smartphone problems.

Verify that you’re in network . While rare, dead spots do exist. You might encounter this when underground (in a basement or on mass transit) or in a rural area. Reception issues can also happen if you’re near another country’s border and your phone thinks you’re roaming.
Need to make an important call but have no service? One option is toturn on Wi-Fi calling . If you have a solid Wi-Fi connection, there are alsofree internet phone call apps that can serve as a good substitute until you get mobile service.
Make sure airplane mode is off . When enabled, mobile networks are turned off and incoming phone calls go to voicemail. Switchingairplane mode on is easy to do by accident, and it’s just as simple to turn it back off.
Even if airplane mode is off, switch it on for 5-10 seconds, then shut it back off. We’ve seen this fix problems with calls and mobile data, so it’s a worth a shot while you’re checking the setting.
Turn on mobile data . When your phone connects to a network, you should see your carrier’s name at the top of the screen. If you don’t, “not connected” or “roaming” might be displayed.
Clear the cache of the Phone app. This is safe (it won’t delete anything) and could be all you need to do to fix incoming and outgoing call issues.
Reboot in safe mode to make the call. We’ve seen reports that this works for some people. It might not be a permanent solution, though.
Contact your carrier . Have you paid your bill? Even if you have auto-pay set up, it can fail due to problems with your bank or a technical glitch. Your carrier should alert you about this but it may be via snail mail. If there isn’t a payment issue, technical support can help you check for other problems and inform you of network outages.
Restart your phone . If none of the above is the problem, a simple restart can fix many issues.
Check for malware . Sometimes malware hits Android phones. There are a few steps you can take toremove malicious apps from your device.
Reset network settings . We’ve seen users with this problem fix it in under a minute by resetting all the network settings. On some Androids, this option is calledReset Mobile Network Settings and is found inSettings >System >Reset options .
Perform a factory reset . A full software reset can take care of issues that a simple restart doesn’t, but make sure you’vebacked up important data before doing so.
Contact the manufacturer . If all else fails, the issue might be due to hardware damage. Find out if it’s worth repairing or how to get a replacement. If you can, bring your phone to a local store so the tech can conduct some troubleshooting.

How to Fix a ‘Not Registered on Network’ Error on Samsung Galaxy

FAQ

Why is my Android phone not receiving texts from iPhones?

If you recentlyswitched from iPhone to Android , your phone number may still be linked to iMessage. You canderegister and turn off iMessage on Apple’s website.

Why can’t my Android phone receive texts from one person?
If you can’t receive texts or calls from one specific person, then the problem probably lies on their end. They will need to troubleshoot their own device.
Why is Gmail not working on my Android phone?
IfGmail is not syncing on Android , go toMenu >Settings >your account and checkSync Gmail . Make sure the device is online and not in airplane mode. If you still have trouble, update the app, clear the app data, and restart your device.

Was this page helpful?

Thanks for letting us know!

Get the Latest Tech News Delivered Every Day

Tell us why!

Other Not enough details Hard to understand

Submit

Techno Recovery

Overcome Calling Challenges: A Guide for Restoring Your Android Phone’s Ability to Connect